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Fees & Billing

Information about consultation fees, Medicare rebates, payment requirements and billing at Vineyard Medical Centre.

Private Billing Clinic

Vineyard Medical Centre is a private billing clinic. Consultation fees apply and full payment is required on the day of your appointment. Payment can be made by EFTPOS or cash. Where applicable, your Medicare claim can be submitted electronically following payment to assist with receiving your Medicare rebate. Fees charged by Allied Health professionals, specialists and other service providers consulting at Vineyard Medical Centre may vary. Please contact the relevant provider or our reception team for information about their fees.

Current Consultation Fees

Fees effective from 1 July 2025

Fees

Billing & Payment Information

Payment on the Day

 

Full payment is required on the day of your appointment. Accounts not paid on the day will incur a $15 administration fee.

 

Medicare Rebates

Where applicable, Medicare claims can be submitted electronically following payment to assist with receiving your Medicare rebate.

Important Billing Information

Payment on the Day

Payment is required in full on the day of your appointment. Accounts not paid on the day will incur a $15 administration fee.

 

Pre-Payment Details

 

Pre-payment details are required when booking certain appointments, including appointments for new patients, patients with COVID-19 and telehealth consultations.

Where pre-payment details are required, your card details must be entered and linked to your appointment within 90 minutes of booking. If this is not completed within 90 minutes, your appointment will be automatically cancelled.

If you prefer not to provide pre-payment details, that’s okay. However, you will need to book a face-to-face appointment instead.

Cancellations & Non-Attendance

A minimum of four hours’ notice is required to cancel or reschedule an appointment. Cancellations made with less than four hours’ notice, or failure to attend a booked appointment, will incur a $50 late cancellation/non-attendance fee.

Existing patients will receive a warning on the first occasion. If a further late cancellation or non-attendance occurs, the $50 fee will apply.

 

New patients do not receive a first-time warning. A $50 fee applies if the required four hours’ notice is not provided or the appointment is not attended. New patients with an outstanding cancellation or non-attendance fee will not be able to book another appointment until the fee has been paid.

Where payment details have been provided through HotDoc for the appointment, the $50 fee will be deducted using those payment details.

Medicare Assignment of Benefit

From 1st July 2026, when a consultation or service is bulk billed, Medicare requires patients to consent to the assignment of their Medicare benefit to the treating healthcare practitioner. You may receive an SMS asking you to confirm this consent. If you receive an Assignment of Benefit request following a bulk-billed service, please follow the instructions in the SMS and complete the consent. A 12-month transition period currently applies to the updated Assignment of Benefit requirements. We encourage patients to become familiar with this process and complete the consent request when it is received.

 

If the required Assignment of Benefit consent has not been completed, the consultation will be processed as a private account and the applicable consultation fee will then be payable and cannot be reversed.

Vineyard Medical Centre

2-6  Sussex Court

Sunbury, VIC 3429

Ph: 03 9216 5600

Emergency details
For Life-Threatening Emergencies Call 000
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